Office Policies

Office Hours

 

 

In order to better meet the needs of families in different areas of the cities, each office has its own hours. However, phones are answered at all offices by 8:00 a.m. Monday through Friday. Please call the office where you would like to have your child seen to obtain the hours for that office;  we offer evening, weekend, and early morning appointments at all offices.

 

Appointments

A parent or legal guardian* MUST accompany any child under the age of eighteen to all appointments.  If a parent or legal guardian can not accompany the child a "consent for dental treatment" form must be completed and sent along to the appointment. 

*IMPORTANT****ALL LEGAL GUARDIANS MUST PROVIDE PROOF OF THEIR GUARDIANSHIP.  This documentation will be maintained in the child's dental record.

The “Consent for Dental Treatment” form allows an authorized person, who is NOT the parent/ legal guardian, permission to consent to dental treatment for your child(ren).

This form must be presented when anyone other than the parent or legal guardian will be accompanying your child(ren) to our practice.

  • All information requested on our consent form must be completed, or we may be unable to treat your child(ren).
  • Remember to send along this completed form any time your child is being seen by our practice with someone other than the parent or legal guardian.

***** NOTE:  Foster parents MUST bring court documents that detail their authority for making health care decisions.

Parental/legal guardian consent Form

 

Since we only care for children, it is not possible for everyone to schedule appointments in the late afternoon or early morning. Children 5 years of age and under are better able to cope with new experiences when well rested. Therefore, we schedule morning appointments for these patients.

We realize that your time is as valuable to you as ours is to us. Our team does everything we can to be ready for you at your scheduled time. On the day of the appointment, allow yourself sufficient time to check in. If you are more than 10 minutes late, we may need to reschedule your child's appointment.

If you will not be able to keep your appointment, please contact us at least 24 hours in advance so that we may give that time to another patient.  Please note: if a family fails 3 appointments in a 2 -year period, we may not schedule subsequent appointments with our practice.

We are aware that school policies make it more difficult for children to be out of school for any reason.  However, dental appointments are EXCUSED ABSCENSES with either a note from the parent or dentist.  We will be happy to provide you with a note if requested.

Regular dental visits are an important part of maintaining your child's oral health. At your child's appointment, you will be given the opportunity to schedule the next preventive visit. Prior to this next preventive visit, you will receive a reminder to verify the day and time. If you have more than one child to schedule, we will do our best to coordinate appointments for your children.

  

Confidentiality

The information in your child's dental record is kept strictly confidential. We release this information to other healthcare providers or agencies only with a signed authorization from you.

 

 

 

 

 


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